Privacy Policy

Aigen Inc, doing business as Clawer AI ("Company," "we," "us," or "our"), operates the platform at clawer.ai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service. Please read this policy carefully. If you do not agree with the terms, please do not use the Service.

1. Information We Collect

Personal Information

When you create an account or use the Service, we may collect:

• Name and email address (via Clerk authentication)
• Billing and payment information (processed by Stripe — we do not store full card details)
• Account preferences and settings
• Profile information you choose to provide

Usage Data

We automatically collect:

• Conversation content and messages sent through AI assistants
• Usage metrics (message counts, feature usage, session duration)
• Device information (browser type, operating system, IP address)
• Log data (access times, pages viewed, referring URLs)

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Process transactions and manage your subscription
• Send administrative communications (billing, security, service updates)
• Improve the Service, develop new features, and analyze usage patterns
• Enforce our Terms of Service and prevent abuse
• Comply with legal obligations

3. Conversation Data

Messages and conversations you conduct through the Service are stored on our servers to provide core functionality, including conversation history and context for AI assistants. Conversation data may be sent to third-party AI model providers (such as OpenAI, MiniMax, and others) for processing. These providers process data in accordance with their own privacy policies and data processing agreements.

We do not use your conversation data to train our own AI models. We do not sell your conversation data to third parties.

4. Third-Party Services

We use the following third-party services:

• Clerk — Authentication and user management
• Stripe — Payment processing (subject to Stripe's Privacy Policy)
• AI Model Providers (OpenAI, MiniMax, and others) — Language model inference

Each third-party provider operates under its own privacy policy. We encourage you to review them.

5. Data Retention and Deletion

We retain your personal information and conversation data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us at privacy@clawer.ai. Upon receiving a valid deletion request, we will remove your data within 30 days, except where retention is required by law.

When you delete your account, we will delete or anonymize your personal data and conversation history, unless we are legally required to retain it.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request your data in a structured, machine-readable format
• Restriction: Request that we limit processing of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at privacy@clawer.ai. We will respond within 30 days.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence, including the United States. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws, including standard contractual clauses where required.

9. Cookies and Tracking

We use essential cookies to maintain your session and provide core functionality. We may also use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings. The Service does not respond to Do Not Track signals.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a person under 18, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: