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Terms of Service

Last updated: February 18, 2026

Welcome to Clawer AI. These Terms of Service ("Terms") govern your access to and use of the services provided by Aigen Inc, doing business as Clawer AI ("Company," "we," "us," or "our"), available at clawer.ai (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that you meet this requirement and have the legal capacity to enter into a binding agreement.

2. Description of Service

Clawer AI provides a managed AI team hosting platform that enables users to deploy and interact with chat-based AI assistants. The Service utilizes third-party large language models (including but not limited to those provided by OpenAI, MiniMax, and other providers) to generate responses. We do not guarantee the accuracy, completeness, or reliability of AI-generated outputs.

3. Accounts and Authentication

Account creation and authentication are managed through Clerk, a third-party authentication provider. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

4. Plans and Pricing

We offer the following plans:

  • Free Tier: Up to 100 total messages. No service level guarantees.
  • Paid Tier ($49/month): Up to 500 messages per day, full team access, and priority support.

We reserve the right to modify pricing, features, and usage limits at any time with reasonable notice. Changes to paid plans will take effect at the start of your next billing cycle.

5. Payment and Billing

Payments are processed through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring monthly basis. All fees are non-refundable except as required by applicable law. You are responsible for any taxes associated with your use of the Service.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights
  • Generate, distribute, or store illegal, harmful, or abusive content
  • Attempt to reverse-engineer, exploit, or circumvent usage limits
  • Interfere with or disrupt the integrity or performance of the Service
  • Impersonate any person or entity or misrepresent your affiliation
  • Use the Service to develop competing AI hosting products

We reserve the right to suspend or terminate accounts that violate these Terms or engage in abusive behavior, at our sole discretion and without prior notice.

7. Intellectual Property

The Service, including its design, features, and underlying technology, is owned by Aigen Inc and protected by intellectual property laws. You retain ownership of any content you submit to the Service. By using the Service, you grant us a limited, non-exclusive license to process your content solely for the purpose of providing the Service.

8. AI-Generated Content

Responses generated by AI assistants on the platform are produced by third-party models and may contain errors, inaccuracies, or biased information. You acknowledge that AI outputs should not be relied upon as professional, legal, medical, or financial advice. You are solely responsible for how you use AI-generated content.

9. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Conversations and data submitted to the Service are stored to provide functionality. You may request deletion of your data at any time by contacting us.

10. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Free Tier is provided "as is" with no service level commitments. Paid plans include reasonable uptime expectations, but we are not liable for downtime caused by maintenance, third-party provider outages, or circumstances beyond our control.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIGEN INC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless Aigen Inc and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in the State of Texas, and the arbitrator's decision shall be final and binding. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Termination

You may terminate your account at any time by contacting us or through your account settings. We may suspend or terminate your access at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall survive.

15. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

17. Contact Us

If you have questions about these Terms, please contact us at legal@clawer.ai.